Case Study: Toilet Keeps Flushing

Our local emergency plumbers work very closely with companies that provide home care for social housing tenants and in this case, we had a report that a tenants toilet keeps flushing. This was causing the toilet to overflow, which understandably so, was upsetting and causing damage to their home.

We got someone to site within a couple of hours and were asked to just stop the leak and for now and quote for any remedial works that were required. Once we got to site, our engineer reported that a few parts inside the cistern needed to be replaced and as this was the only toilet in the house we really needed to do it that day.
After speaking to our client to explain the situation, I gave the client our plumber prices to complete the job and got confirmation to go ahead. The engineer on site went to pick up the parts from a local plumbers merchants and returned to complete the job within an hour. Happy tenant, happy client.

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Our team of local emergency plumbers can help you with any plumbing issue that may arise. From toilets constantly flushing and overflowing to Gas safety checks to plumbing emergencies like burst pipes, water leaks and more. Customer satisfaction is key for our business which means affordable plumber prices and speedy but quality service. Take a look at our map to find the closest plumber near me.

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